This is how our customers rate us
The Timeshop24 team processes every order within 24 hours. Of course, we take into account individual wishes, such as a wristband reduction, and ensure optimal transport security through high-quality cardboard packaging and upholstery material. If a shipment leaves our warehouse, we hand the package over to professional logistics partners such as DHL or UPS to guarantee fast and competent delivery. Timeshop24 customers have appreciated this service since 2001.
Since our founding in 2001, we have had more than 25,000 valuations on 16 marketplaces. The Satisfaction Index on all market places, summed up over 25,000 valuations, reads: “Very good“.
The adjacent graph shows the current Trustami rating profile for Timeshop24. With a mouse click on the graphic you open the profile.
Certified since 2005 by Trusted Shops
Timeshop24.de was certified with the Trusted Shops seal of approval in 2005. Since then, the quality criteria have to be met anew every year. Among the criteria checked are data protection and shop security, the transparent presentation of products, reasonable shipping and payment costs, adherence to delivery times, clearly understandable steps in the ordering process, consumer information on the right of revocation, and the possibility of registering the trusted shop for protection against counterfeiting. In addition, it must be ensured that 95% of orders are processed without escalation.
Since 2005, over 6,000 customers have rated their shopping experience as “Very good“ and shared their experiences via Trusted Shops.
We use Trusted Shops as an independent service provider for obtaining reviews. Trusted Shops has taken measures to ensure that these are genuine reviews. More information
Since 2023 awarded with the Trusted Shops "Excellent Shop Award" for 15 years of best service and real security.
In 2023, Trusted Shops introduced a special award: the Excellent Shop Award. This award is given to stores that offer their clientele real security as well as long-term satisfaction and thus an above-average shopping experience. The criteria for the awards and more information can be found on Trusted Shops.
Timeshop24 was awarded the Excellent Shop Award by Trusted Shops because we have carried the seal of approval for more than 15 years and our customers can trust that their purchases are safe and Timeshop24 does everything for their satisfaction before, during and after shopping.
Write a review for yourself. E.g. via Google or Trusted Shops. If you are happy with your product and we were able to provide you with a satisfying shopping experience, we would be pleased to receive your positive evaluation.
If you are not satisfied with your order, please contact us. A negative rating can be seen as something positive if it is regarded as constructive criticism. Nevertheless, we would like to try to find a satisfactory solution and avoid frustration on both sides.
We are happy to answer any questions you may have. You can reach us by e-mail (firstname.lastname@example.org) or by telephone on +492473 927100.