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Data protection and security

Data Protection & Security

Timeshop24.de is a certified Trusted Shops member and therefore meets the high requirements of data security and guarantees the sensitive handling of customer data. Here you get to know more about the resulting data and how they are used.

Privacy policy

Responsible for data processing:

Oliver Bolk
Rathausplatz 3
52152 Simmerath
Germany
info@timeshop24.de

Phone: 49 (0) 2473-927100

Thank you for your interest in our online store. The protection of your privacy is very important to us. Below we inform you in detail about the handling of your data.

1. access data and hosting

You can visit our websites without giving any personal information. Whenever you call up a website, the web server automatically stores only a so-called server log file, which contains e.g. the name of the requested file, your IP address, date and time of the call, transferred data volume and the requesting provider (access data) and documents the call. This access data is evaluated exclusively for the purpose of ensuring the trouble-free operation of the site and improving our offer. This serves to protect our legitimate interests in a correct presentation of our offer in accordance with Art. 6 Para. 1 S. 1 lit. f DSGVO. All access data will be deleted at the latest seven days after the end of your visit to our website.

 Hosting

The services for hosting and displaying the website are partly provided by our service providers in the context of processing on our behalf. Unless otherwise stated in this data protection declaration, all access data and all data collected in forms provided for this purpose on this website are processed on their servers. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this data protection declaration.

2. data processing for contract processing, establishing contact and opening a customer account

We collect personal data when you voluntarily provide us with this information as part of your order or when contacting us (e.g. via contact form or e-mail). Mandatory fields are marked as such, because in these cases we need the data for the execution of the contract or for the processing of your contact and you cannot send the order or contact without their indication. Which data is collected can be seen from the respective input forms. We use the data provided by you for contract processing and processing of your inquiries in accordance with Art. 6 para. 1 p. 1 lit. b DSGVO.

As far as you have given your consent according to Art. 6 para. 1 sentence 1 lit. a DSGVO by deciding to open a customer account, we will use your data for the purpose of opening a customer account. Further information on the processing of your data, in particular on the transfer to our service providers for the purpose of order, payment and shipping processing, can be found in the following sections of this privacy policy. After complete processing of the contract or deletion of your customer account, your data will be restricted for further processing and deleted after the expiry of the tax and commercial law retention periods in accordance with Art. 6 Para. 1 S. 1 lit. c DSGVO, unless you have expressly consented to further use of your data in accordance with Art. 6 Para. 1 S. 1 lit. a DSGVO or we reserve the right to use your data for purposes other than those permitted by law and about which we inform you in this declaration. The deletion of your customer account is possible at any time and can be done either by sending a message to the contact option described in this privacy statement or by using a function in the customer account that is provided for this purpose. 

3. data processing for the purpose of dispatch handling

In order to fulfill the contract in accordance with Art. 6 para. 1 sentence 1 lit. b DSGVO, we pass on your data to the shipping service provider commissioned with the delivery, insofar as this is necessary for the delivery of ordered goods.

Data transfer to shipping service providers for the purpose of shipping notification

If you have given us your express consent to do so during or after your order, we will pass on your e-mail address and telephone number to the selected shipping service provider in accordance with Art. 6 Para. 1 S. 1 lit. a DSGVO, so that they can contact you before delivery for the purpose of announcing or coordinating delivery.
This consent can be revoked at any time by sending a message to the contact option described in this data protection declaration or directly to the shipping service provider at the contact address listed below. After revocation, we will delete the data you have provided for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use your data for other purposes that are permitted by law and about which we inform you in this declaration.

DPD Germany GmbH
Wailandtstraße 1
63741 Aschaffenburg
Germany 

United Parcel Service Germany S.à r.l. & Co. OHG
Görlitzer Straße 1
41460 Neuss
Germany 

DHL Paket GmbH
Sträßchensweg 10
53113 Bonn
Germany 

Deutsche Post AG (DHL Group)
Charles-de-Gaulle-Str. 20
53113 Bonn
Germany 

4. data processing for payment processing

When processing payments in our online store, we work together with these partners: technical service providers, credit institutions, payment service providers

4.1 Data processing for transaction processing

Depending on the selected payment method, we pass on the data necessary for the processing of the payment transaction to our technical service providers who work for us within the scope of order processing, or to the commissioned credit institutions or to the selected payment service provider to the extent necessary for the processing of the payment. This serves to fulfill the contract in accordance with Art. 6 para. 1 sentence 1 lit. b DSGVO. In some cases, the payment service providers themselves collect the data required to process the payment, e.g. on their own website or via technical integration in the ordering process. The data protection declaration of the respective payment service provider applies in this respect. If you have any questions about our payment processing partners and the basis of our cooperation with them, please use the contact option described in this data protection declaration.

4.2 Data processing for the purpose of fraud prevention and optimization of our payment processes

We may provide our service providers with additional information, which they use along with the information necessary to process the payment as our processors for the purpose of fraud prevention and to optimize our payment processes (e.g., billing, handling of contested payments, accounting support). In accordance with Art. 6 para. 1 sentence 1 lit. f DSGVO, this serves to safeguard our legitimate interests in our protection against fraud or in efficient payment management, which outweigh our own interests.

4.3 Credit assessment

Insofar as you have given us your express consent in accordance with Art. 6 Para. 1 S. 1 lit. a, 22 Para. 2 lit. c DSGVO, we reserve the right to obtain identity and credit information from service providers (credit agencies) specialized in this field. For this purpose, we transmit your personal data required for a credit assessment to the following company(ies):

SCHUFA Holding AG
Cormorant Path 5
65201 Wiesbaden
Germany

Appropriate measures to safeguard your rights, freedoms and legitimate interests will be taken into account. You have the opportunity to express your point of view and to challenge the decision by contacting the contact person described in this privacy policy. After the contract has been fully executed, your data processed for this purpose will be deleted unless you have expressly consented to further use of your data or we reserve the right to use your data for other purposes that are legally permitted and about which we inform you in this declaration. You can revoke your consent at any time by sending a message to the contact details below. This may mean that we can no longer offer you certain payment options.

4.4 Identity and credit checks when choosing Klarna payment services

Klarna Pay now (direct debit), Klarna Pay later (purchase on account), Klarna Slice it (instalment purchase)
If you choose to use the payment services of Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden (hereinafter Klarna), we ask for your consent under Art. 6 par. 1 sent. 1 lit. a DSGVO that we may transfer to Klarna the data necessary for the processing of the payment and for an identity and credit check. In Germany, the credit inquiry agencies mentioned in Klarna's data protection declaration can be used for identity and credit checks. Klarna will use the information obtained on the statistical probability of payment default to make a balanced decision on the establishment, execution or termination of the contractual relationship. You can revoke your consent at any time by sending a message to the contact option mentioned in this privacy statement. As a result, we may no longer be able to offer you certain payment options. You may also revoke your consent to this use of your personal data at any time, also to Klarna. 

4.5 Installment Purchase

If you choose the payment method "installment plan" and give the necessary data protection consent in accordance with Art. 6 para. 1 sentence 1 lit. a DSGVO, personal data (first name, surname, address, email, telephone number, date of birth, IP address, gender) together with data required for the transaction processing (item, invoice amount, due dates, total amount, invoice number, taxes, currency, order date and time of order) will be transmitted to our partner Klarna Bank AB, German Branch, Chausseestraße 117, 10115 Berlin, Germany for the purpose of processing this payment method.
In order to verify the identity or creditworthiness of the customer, our partner carries out queries and information in publicly accessible databases and credit agencies. The providers from whom information and, if necessary, creditworthiness information is obtained on the basis of mathematical-statistical procedures, as well as further details on the processing of your data after transmission to our partner Klarna Bank AB, German Branch, can be found in their data protection declaration, which you can find here: https://cdn.klarna.com/1.0/shared/content/policy/data/de_de/data_protection.pdf
Our partner Klarna Bank AB, German Branch uses the received information about the statistical probability of a payment default for a balanced decision about the establishment, execution or termination of the contractual relationship. You have the opportunity to express your point of view and contest the decision by contacting our partner Klarna Bank AB, German Branch. The consent given in the ordering process by consent to the disclosure of data can be revoked at any time, even without giving reasons, with effect for the future.

4.6 Involvement of collection service providers

We will pass on your data to a commissioned collection service provider if our claim for payment has not been settled despite previous reminders. In this case, the debt will be collected directly by the collection service provider. This serves the fulfilment of the contract in accordance with Art. 6 Para. 1 S. 1 lit. b DSGVO as well as the safeguarding of our predominant legitimate interests in an effective assertion or enforcement of our payment claim in accordance with Art. 6 Para. 1 S. 1 lit. f DSGVO.

5. advertising by e-mail 5.1 e-mail newsletter with registration

If you register for our newsletter, we will use the data required for this purpose or separately provided by you to send you our e-mail newsletter on a regular basis on the basis of your consent in accordance with Art. 6 para. 1 sentence 1 lit. a DSGVO.
You can unsubscribe from the newsletter at any time and can either be done by sending a message to the contact option described in this privacy policy or via a link provided for this purpose in the newsletter. After unsubscribing, we will delete your e-mail address from the list of recipients, unless you have expressly consented to further use of your data or we reserve the right to use your data for other purposes that are permitted by law and about which we inform you in this declaration.

5.2 E-mail newsletter without registration and your right of objection

If we receive your e-mail address in connection with the sale of a product or service and you have not objected to this, we reserve the right, on the basis of § 7 para. 3 UWG, to send you regular offers on similar products from our range of products by e-mail. This serves to protect our legitimate interests in addressing our customers in advertising, which outweigh any other interests.
You can object to this use of your e-mail address at any time by sending a message to the contact option described in this data protection declaration or via a link provided for this purpose in the advertising e-mail, without incurring any costs other than the transmission costs according to the basic rates.

5.3 Newsletter dispatch

The newsletter may also be sent by our service providers as part of a processing operation on our behalf. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.

5.4 Sending evaluation requests by e-mail

If you have given us your express consent to do so during or after placing your order in accordance with Art. 6 Para. 1 S. 1 lit. a DSGVO, we will use your e-mail address to request an evaluation of your order via the evaluation system we use. This consent can be revoked at any time by sending a message to the contact option described in this data protection declaration or via a link provided for this purpose in the evaluation request.

The evaluation requests may also be sent by our service providers in the course of processing on our behalf. If you have any questions about our service providers and the basis of our cooperation with them, please use the contact option described in this data protection declaration.

Rating reminder by Trusted Shops
If you have given us your express consent to do so during or after your order in accordance with Art. 6 Para. 1 S. 1 lit. a DSGVO, we will transmit your e-mail address to Trusted Shops GmbH, Subbelrather Str. 15c, 50823 Cologne (www.trustedshops.de), so that they can send you an evaluation reminder by e-mail.

This consent can be revoked at any time by sending a message to the contact option described below or directly to Trusted Shops.

Evaluation reminder by eKomi Ltd.
If you have given us your explicit consent to do so during or after your order in accordance with Art. 6 para. 1 p. 1 lit. a DSGVO, we will send your e-mail address to eKomi, Markgrafenstraße 11 (http://www.ekomi.de/de/), so that they can send you an evaluation reminder by e-mail.

This consent can be revoked at any time by sending a message to the contact option described below or directly to eKomi.

6. cookies and other technologies 6.1 General information

To make visiting our website attractive and to enable the use of certain functions, we use technologies including so-called cookies on various pages. Cookies are small text files that are automatically stored on your end device. Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your end device and enable us to recognize your browser the next time you visit us (persistent cookies).
We use technologies that are absolutely necessary for the use of certain functions of our website (e.g. shopping cart function). These technologies are used to collect and process IP addresses, time of your visit, device and browser information as well as information on your use of our website (e.g. information on the contents of the shopping basket). This serves in the context of a weighing of interests predominant legitimate interests in an optimized representation of our offer in accordance with art. 6 paragraph 1 sentence 1 lit. f DSGVO.

In addition, we use technologies to fulfill the legal obligations to which we are subject (e.g. to be able to prove consent to the processing of your personal data) as well as for web analysis and online marketing. Further information on this, including the respective legal basis for data processing, can be found in the following sections of this privacy policy.

Where appropriate, we may also use technologies that are not listed individually in this privacy statement. More information on these technologies including the respective legal basis for data processing can be found on the Usercentrics platform.

You can access this platform via this link: https://www.timeshop24.de/#uc-corner-modal-show.

The cookie settings for your browser can be found under the following links: Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™

Insofar as you have consented to the use of the technologies in accordance with Art. 6 para. 1 sentence 1 lit. a DSGVO, you can revoke your consent at any time by sending a message to the contact option described in the data protection declaration or by calling up the following link: https://www.timeshop24.de/#uc-corner-modal-show. If cookies are not accepted, the functionality of our website may be restricted.

6.2 Using the Usercentrics Consent Management Platform to Manage Consent

On our website, we use the Usercentrics Consent Management Plattform ("Usercentrics") to inform you about the cookies and other technologies we use on our website and to obtain, manage and document your consent, where required by law, to the processing of your personal data by these technologies. This is required under Art. 6 para. 1 sentence 1 lit. c DSGVO to fulfil our legal obligation under Art. 7 para. 1 DSGVO to be able to prove your consent to the processing of your personal data, to which we are subject. Usercentrics is an offer from Usercentrics GmbH, Rosental 4, 80331 Munich, Germany, which processes your data on our behalf. When you visit our website, the web server of Usercentrics stores a so-called server log file, which also contains your anonymized IP address, date and time of the visit, device and browser information as well as information on your consent behavior. Your data will be deleted after three years, unless you have expressly consented to further use of your data in accordance with Art. 6 Para. 1 S. 1 lit. a DSGVO or we reserve the right to use your data for any other purpose that is legally permitted and about which we inform you in this declaration.

7. use of cookies and other technologies for web analysis and advertising purposes

Insofar as you have given your consent in accordance with Art. 6 Para. 1 S. 1 lit. a DSGVO, we use the following cookies and other third-party technologies on our website. The data collected in this context will be deleted after the end of the purpose and use of the respective technology by us. You can revoke your consent at any time with effect for the future. Further information on your revocation options can be found in the section "Cookies and other technologies". Further information including the basis of our cooperation with the individual providers can be found under the individual technologies. If you have any questions about the providers and the basis of our cooperation with them, please use the contact option described in this privacy policy.

7.1 Use of Google services

We use the following technologies of Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). The information automatically collected by Google technologies about your use of our website is usually transferred to a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA and stored there. There is no adequacy finding by the European Commission for the USA. Our cooperation is based on standard data protection clauses of the European Commission. If your IP address is collected using Google technologies, it will be shortened by activating IP anonymization before being stored on Google's servers. Only in exceptional cases will the full IP address be transferred to a Google server and shortened there. Unless otherwise specified for the individual technologies, data processing is based on an agreement concluded for the respective technology between jointly responsible parties in accordance with Art. 26 DSGVO. Further information about data processing by Google can be found in the Google data protection information

 Google Analytics

For the purpose of website analysis, Google Analytics automatically collects and stores data (IP address, time of visit, device and browser information as well as information on your use of our website), from which user profiles are created using pseudonyms. Cookies can be used for this purpose. Your IP address will not be merged with other data from Google. The data processing is based on an agreement on order processing by Google.

For the purpose of optimized marketing of our website we have activated the data release settings for "Google products and services". This allows Google to access the data collected and processed by Google Analytics and then use it to improve Google services. The data release to Google within the scope of these data release settings is based on an additional agreement between responsible parties. We have no influence on the subsequent data processing by Google.

We also use the extension function of Google Analytics Google Optimize to create and conduct tests.

For web analysis, the extension function of Google Analytics Google Signals enables so-called "cross-device tracking". If your internet-enabled devices are linked to your Google account and you have activated the "personalized advertising" setting in your Google account, Google can generate reports on your usage behavior (especially cross-device user numbers), even if you change your device. We do not process personal data in this respect; we only receive statistics based on Google Signals.

 Google Ads

For advertising purposes in the Google search results and on the websites of third parties, the so-called Google Remarketing Cookie is set when you visit our website, which automatically enables interest-based advertising by collecting and processing data (IP address, time of visit, device and browser information as well as information on your use of our website) and by means of a pseudonymous cookie ID and on the basis of the pages you visit. Any further data processing will only take place if you have activated the setting "personalized advertising" in your Google account. In this case, if you are logged in to Google while visiting our website, Google will use your data together with Google Analytics data to create and define target group lists for cross-device remarketing.

For website analysis and event tracking purposes, we use Google Ads Conversion Tracking to measure your subsequent usage behavior when you arrive on our website via a Google Ads ad. For this purpose, cookies may be used and data (IP address, time of visit, device and browser information as well as information on your use of our website based on events specified by us, such as a visit to a website or newsletter registration) may be collected from which usage profiles are created using pseudonyms.

Google Fonts

For a uniform presentation of the contents on our website, data (IP address, time of visit, device and browser information) are collected by the script code "Google Fonts", transmitted to Google and then processed by Google. We have no influence on this subsequent data processing.

YouTube Video Plugin

For the integration of third party content, data (IP address, time of visit, device and browser information) is collected via the YouTube Video Plugin in the extended data protection mode used by us, transmitted to Google and then processed by Google only when you play a video.

7.2 Einsatz von Facebook-Diensten  Einsatz von Facebook Pixel

We use the Facebook pixel within the framework of the technologies of Facebook Ireland Ltd., 4 Grand Canal Square, Dublin 2, Ireland ("Facebook") as described below. The Facebook pixel is used to automatically collect and store data (IP address, time of visit, device and browser information as well as information on your use of our website based on events specified by us, such as a visit to a website or newsletter registration), from which user profiles are created using pseudonyms. For this purpose, a cookie is automatically set by the Facebook pixel when you visit our website. This cookie enables your browser to be automatically recognized by means of a pseudonymous cookie ID when you visit other websites. Facebook will combine this information with other data from your Facebook account and use it to compile reports on website activity and to provide other services associated with website use, in particular personalized and group-based advertising. We have no influence on data processing by Facebook and only receive statistics based on Facebook pixels.
The information automatically collected by Facebook technologies about your use of our website is usually transferred to a server of Facebook, Inc. 1601 Willow Road, Menlo Park, California 94025, USA and stored there. There is no adequacy finding by the European Commission for the USA. Our cooperation is based on standard data protection clauses of the European Commission. The data processing is based on an agreement between jointly responsible parties pursuant to Art. 26 DSGVO. Further information on data processing by Facebook can be found in Facebook's privacy policy.

7.3 Other providers of web analysis and online marketing services Use of Pinterest Tag for web analysis and advertising purposes

For web analytics and advertising purposes on Pinterest and third party websites, when you visit our website using technology from Pinterest Europe Ltd., Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland ("Pinterest"), we automatically collect and process data (IP address, time of visit, device and browser information, and information about your use of our website based on events we specify, such as a visit to a website or newsletter registration) and by means of a pseudonymous cookie ID and based on the pages you visit, to enable interest-based advertising. From the data collected, user profiles are created using pseudonyms. Pinterest will combine this information with other data from your Pinterest account and use it to compile reports on website activity and to provide other services related to website use. We have no control over Pinterest's data processing and only receive statistics based on Pinterest Tag. This allows us to measure your subsequent usage behavior when you come to our website through a Pinterest advertisement for website analysis and event tracking purposes. The information automatically collected by Pinterest is usually transferred to and stored on a server at Pinterest, Inc. 505 Brannan St., San Francisco, CA 94107, USA. There is no adequacy finding for the USA by the European Commission. Our cooperation is based on standard data protection clauses of the European Commission. The data processing is based on an agreement between jointly responsible parties pursuant to Art. 26 DSGVO.

Use of Amazon services for online marketing

Through our advertising partner Amazon Europe Core S.à.r.l., 5 Rue Plaetis, L-2338 Luxembourg ("Amazon"), we market space for third-party ads on Amazon. These ads are displayed to you at various locations on this website. Cookies allow Amazon to track the progress of your order and, in particular, to track that you clicked on the advertisement and then ordered the product. For this purpose, data (IP address, time of visit, device and browser information as well as information on your use of our website) is collected, transmitted to Amazon and processed by Amazon. We have no influence on this data processing. The data processing is based on an agreement between jointly responsible parties in accordance with Art. 26 DSGVO. The information automatically collected by Amazon about your use of our website is usually transferred to a server of Amazon, Inc. 410 Terry Ave. North, Seattle, WA 98109-5210, USA and stored there. There is no adequacy finding by the European Commission for the USA. Our cooperation is based on standard data protection clauses of the European Commission.

Affilinet Partner Program

Our website participates in the Affilinet partner program. This is offered by AWIN AG, Eichhornstraße 3, 10785 Berlin (hereinafter "affilinet"). This is a so-called affiliate system in which persons registered with affilinet (also "publishers") advertise the products or services of the so-called "advertisers" on their websites by means of advertising material.

This serves to protect our legitimate interests in the optimization and economic exploitation of our online offer in accordance with Art. 6 para. 1 lit. f) DSGVO.

By means of cookies affilinet is able to track the progress of the respective order and in particular that you have clicked on the respective link and then ordered the product via the affiliate partner program.

You can prevent the setting of cookies by our contractual partners or our website at any time by means of an appropriate setting in your internet browser. In addition, cookies already set can be deleted at any time via the Internet browser or other software programs.

Further information on data processing at affilinet can be found here.

 Idealo

The logo of our partner idealo (idealo internet GmbH, Ritterstraße 11, 10969 Berlin) is integrated on our website. When you call up our website, the browser used on your end device automatically sends information to the idealo server. This information is temporarily stored in a so-called server log file for 7 days. The following information is recorded without your intervention and stored until it is automatically deleted:

  • IP address of the requesting computer,
  • Date and time of access,
  • Name and URL of the retrieved file,
  • Website from which the access takes place (referrer URL),
  • the browser used and, if applicable, the operating system of your computer and the name of your access provider.

Temporary storage of the IP address by the system is necessary to enable delivery of the website. For this purpose, the IP address must remain stored for the duration of the session. The storage in log files is done to ensure the functionality of the website. Furthermore, the data is used to optimize the website and to ensure the security of the information technology systems. This data is not stored together with other personal data. The legal basis for the data processing is Art. 6 para. 1 p. 1 lit. f DS-GVO. 

Live-Chat-Tool

If you use the live chat tool to contact us, the data you voluntarily enter there (name, e-mail address, message) will be processed by us in accordance with Art. 6 Para. 1 S. 1 lit. b DSGVO for the purpose of responding to your inquiry within the framework of contract processing. In addition, the use of this tool serves to safeguard our legitimate interests in effective and improved customer communication in accordance with Art. 6 Para. 1 S. 1 lit. f DSGVO. The data will then be deleted.
Within the scope of processing on our behalf, the third-party provider LiveChat, Inc. provides us with the services for the provision of the live chat tool. All data collected in the course of using the chat tool is processed on its servers.
LiveChat, Inc. is located in the USA and is certified under the EU-US Privacy Shield. A current certificate can be viewed here. Based on this agreement between the USA and the European Commission, the latter has determined an adequate level of data protection for companies certified under the Privacy Shield.

8. integration of the Trusted Shop Trustbadge

For the display of our Trusted Shops seal of approval and the possibly collected ratings as well as for the offer of Trusted Shops products for buyers after an order, the Trusted Shops Trustbadge is integrated on this website.

This serves the protection of our in the context of a balancing of interests predominant entitled interests in an optimal marketing by making possible a safe purchase in accordance with art. 6 exp. 1 S. 1 lit. f DSGVO. The trust badge and the services advertised with it are an offer of Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne. The trust badge is made available by a CDN provider (Content Delivery Network) within the scope of order processing. Trusted Shops GmbH also uses service providers from the USA. An adequate level of data protection is guaranteed. Further information on data protection at Trusted Shops GmbH can be found here.

When the trust badge is called up, the web server automatically saves a so-called server log file, which also contains your IP address, date and time of the call, transferred data volume and the requesting provider (access data) and documents the call. Individual access data is stored in a security database for the analysis of security incidents. The log files are automatically deleted 90 days after creation at the latest.

Further personal data is transferred to Trusted Shops GmbH if you decide to use Trusted Shops products after completing an order or if you have already registered for use. It applies the contractual agreement met between you and Trusted Shops. For this an automatic collection of personal data from the order data takes place. Whether you are already registered as a buyer for a product use is automatically checked by means of a neutral parameter, the e-mail address hashed by cryptological one-way function. The e-mail address is converted before transmission in this hash value, which cannot be decrypted by Trusted Shops. After checking for a match, the parameter is automatically deleted.

This is necessary for the fulfilment of our and Trusted Shops' predominant legitimate interests in the provision of the buyer protection linked to the concrete order and the transactional evaluation services in accordance with Art. 6 Para. 1 S. 1 lit. f DSGVO. Further details, also on the objection, can be found in the Trusted Shops privacy policy linked above and in the trust badge.

9. social media 9.1 Social plugins from Facebook, Twitter, Instagram, Pinterest, Xing, Whatsapp

Social buttons from social networks are used on our website. These are only integrated into the page as HTML links, so that no connection to the servers of the respective provider is established when our website is accessed. If you click on one of the buttons, the website of the respective social network will open in a new window of your browser. There you can click e.g. the Like- or Share-Button.

9.2 Our online presence on Facebook, Twitter, Instagram, Youtube, Pinterest, LinkedIn, Xing

If you have given your consent to the respective social media operator in accordance with Art. 6 Para. 1 S. 1 lit. a DSGVO, your data will be automatically collected and stored for market research and advertising purposes when you visit our online presences on the social media mentioned above, from which user profiles are created using pseudonyms. These can be used, for example, to place advertisements within and outside the platforms that presumably correspond to your interests. Cookies are usually used for this purpose. For detailed information on the processing and use of data by the respective social media operator, as well as a contact option and your rights and settings options for the protection of your privacy, please refer to the provider's data protection information linked below. Should you nevertheless require assistance in this regard, please contact us.

Facebook is an offer of Facebook Ireland Ltd, 4 Grand Canal Square, Dublin 2, Ireland ("Facebook Ireland") The information automatically collected by Facebook Ireland about your use of our online presence on Facebook is usually transferred to a server of Facebook, Inc, 1601 Willow Road, Menlo Park, California 94025, USA and stored there. There is no adequacy finding by the European Commission for the USA. Our cooperation is based on standard data protection clauses of the European Commission. The data processing in the context of a visit to a Facebook fan page is based on an agreement between jointly responsible parties in accordance with Art. 26 DSGVO. Further information (information about Insights data) can be found here.

Twitter is provided by Twitter International Company, One Cumberland Place, Fenian Street, Dublin 2, D02 AX07, Ireland ("Twitter"). The information automatically collected by Twitter about your use of our online presence on Twitter is generally transmitted to and stored on a server at Twitter, Inc., 1355 Market Street, Suite 900, San Francisco, CA 94103, USA. There is no adequacy finding by the European Commission for the USA. Our cooperation is based on standard data protection clauses of the European Commission.

Instagram is an offering of Facebook Ireland Ltd, 4 Grand Canal Square, Dublin 2, Ireland ("Facebook Ireland") The information automatically collected by Facebook Ireland about your use of our online presence on Instagram is typically transferred to and stored on a server at Facebook, Inc, 1601 Willow Road, Menlo Park, California 94025, USA. There is no adequacy finding for the USA by the European Commission. Our cooperation is based on standard data protection clauses of the European Commission. Data processing in the context of visiting an Instagram fan page is based on an agreement between jointly responsible parties in accordance with Art. 26 DSGVO. Further information (information about Insights data) can be found here.

YouTube is a service provided by Google Ireland Ltd, Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). The information automatically collected by Google about your use of our online presence on YouTube is generally transferred to a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA and stored there. There is no adequacy finding by the European Commission for the USA. Our cooperation is based on standard data protection clauses of the European Commission.

Pinterest is an offer by Pinterest Europe Ltd, Palmerston House, 2nd Floor, Fenian Street, Dublin 2, Ireland ("Pinterest"). The information automatically collected by Pinterest about your use of our online presence on Pinterest is usually transferred to and stored on a server of Pinterest, Inc., 505 Brannan St., San Francisco, CA 94107, USA. There is no adequacy finding by the European Commission for the USA. Our cooperation is based on standard data protection clauses of the European Commission.

LinkedIn is an offer by LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland ("LinkedIn"). The information LinkedIn automatically collects about your use of our online presence on Pinterest is generally sent to a server at LinkedIn Corporation, 1000 W. Maude Avenue, Sunnyvale, CA 94085, USA and stored there. There is no adequacy finding by the European Commission for the USA. Our cooperation is based on standard data protection clauses of the European Commission.

Xing is offered by New Work SE, Dammtorstraße 30, 20354 Hamburg.

 

10. contact possibilities and your rights

As a data subject, you have the following rights:

  • in accordance with Art. 15 of the DSGVO, the right to request information about your personal data processed by us to the extent described therein;
  • in accordance with Art. 16 DSGVO, the right to demand the immediate correction of incorrect or incomplete personal data stored by us;
  • in accordance with Art. 17 DSGVO, the right to demand the deletion of your personal data stored by us, insofar as further processing is not required.
    - to exercise the right to freedom of expression and information;
    - to fulfil a legal obligation;
    - for reasons of public interest; or
    - is necessary for the assertion, exercise or defense of legal claims;
  • in accordance with Art. 18 DSGVO, the right to demand the restriction of the processing of your personal data, insofar as
    - the correctness of the data is disputed by you;
    - the processing is unlawful, but you object to its deletion;
    - we no longer need the data, but you need it to assert, exercise or defend legal claims or
    - you have lodged an objection to the processing in accordance with Art. 21 DSGVO
  • pursuant to Art. 20 DSGVO, the right to receive your personal data that you have provided us with in a structured, common and machine-readable format or to request that it be transferred to another responsible party;
  • pursuant to Art. 77 DSGVO, the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our company headquarters for this purpose.

If you have any questions regarding the collection, processing or use of your personal data, for information, correction, restriction or deletion of data as well as revocation of consents granted or objection to a specific use of data, please contact us directly via the contact details in our imprint.

 

Right of objection
If we process personal data as described above in order to safeguard our legitimate interests, which are predominant in the context of weighing up interests, you can object to this processing with effect for the future. If the processing is for direct marketing purposes, you can exercise this right at any time as described above. If the processing is carried out for other purposes, you only have the right to object if there are reasons arising from your particular situation.

After exercising your right of objection, we will not further process your personal data for these purposes, unless we can prove compelling reasons for processing worthy of protection which outweigh your interests, rights and freedoms, or if the processing serves the assertion, exercise or defence of legal claims.

This does not apply if the processing is carried out for direct marketing purposes. In this case we will not process your personal data further for this purpose.

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